Socket-mobile BluetoothTM Connection Kit Manuel d'utilisateur télécharger pdf (Page 53)

APPENDIX D: TECHNICAL SUPPORT | 53

Appendix D Technical Support

If you have trouble installing or using the Bluetooth Card, please refer to the

“Troubleshooting” section. You can also visit Socket’s online forum for

users to discuss technical support and other issues with each other at:

www.socketforum.com

If problems persist, contact Socket’s technical support department prepared

with the following information:

• The part number (including revision level) and serial number of your

Bluetooth Card. See the diagram below.

• The manufacturer, model number, and Windows CE version of your

mobile computer

• If applicable, the manufacturer, model number, and/or network carrier of

the Bluetooth-enabled device you are trying to connect to

• What you did to try to correct the problem

To reach Socket’s technical support department:

• Visit www.socketcom.com/support/index.htm

• Email techsupport@socketcom.com

• Phone 510-744-2720

• Fax 510-744-2727

Please refrain from disassembling the CompactFlash card. Disassembly of

this device will void the product warranty.

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Socket-mobile BluetoothTM Connection Kit Manuel d'utilisateur Page 53